An Intro to Capon Springs

Step 1 of 4:

Imagine you're here!

Picture yourself enjoying life as it was meant to be… relaxing at an all-inclusive secluded resort nestled in the majestic West Virginia mountains. Capon Springs’ rich history, healing water, delicious food, and long-standing traditions create that nostalgic feeling that many generations of guests have described as … coming home.

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An Intro to Capon Springs

Step 2 of 4:

Figure a budget

Planning for your Capon getaway is simple!  Our all-inclusive per-person rates cover lodging, three all-you-can-eat meals per day (and snacks too!), and a wide variety of programs and activities for guests of all ages. Prices for adults range from $119/night to $179/night. There is no charge for children under the age of 5, and prices for older children range from $39/night to $89/night.

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An Intro to Capon Springs

Step 3 of 4:

Understand the Magic

What truly makes Capon Springs different from other resorts are all the “extras” that you just won’t find anywhere else. Operated by multiple generations of the same family, you are welcomed into a warm and caring atmosphere where everything is based on the honor system.   The set-menu and meal times mean all you have to do is show up when the bell rings!

When was the last time you and your family had an opportunity to completely “unplug” and spend quality time together?  Now imagine how great it would be that as your Capon experience draws to a close, you actually feel completely relaxed, restored, and reenergized- and already dreaming about your return!

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An Intro to Capon Springs

Step 4 of 4:

Book Your Reservation

We make your reservation experience personal.  Since there are no “cookie-cutter” rooms, we take the time to find out what location would work best for your perfect vacation.  We look forward to having you with us anytime during the Capon Springs’ resort season, which begins in early May and runs through the beginning of November.

To get the digital conversation started, click the Request Your Room button below and fill out a reservation request form. Or call us directly to get more information at 304-874-3695.

Request Your Room Contact Us

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2020 Season ended Nov. 1 End of Season Message

To our entire Capon family~ we wish you health and safety through this crisis.  We all understand these are unprecedented times and we’re navigating through this together. Our thoughts and prayers go out to everyone affected by this pandemic.


Updated October 13, 2020

Starting September 16, the Capon Library is open with self monitored capacity limits.

Starting July 7, WV Gov. Justice announced a statewide, mandatory face-covering Executive Order. Face coverings must be worn by individuals ages 9 and up in all public indoor places where social distancing cannot be maintained.


Our Safety Plan

We believe together we can maintain Capon as a safe haven for guests and co-workers during this current COVID-19 environment– especially if everyone follows basic health safety practices along with a generous heaping of goodwill toward all. Despite some necessary modifications, we are confident that the caring spirit and long standing traditions will continue to permeate the Capon experience as surely as the spring water flows throughout the grounds and the music floats through the trees.

For those of you with advance reservations, we ask that you thoroughly review our Re-Opening Plan below and let us know right away if you intend to change your plans.  If we don’t hear from you, we will call you three weeks before your arrival date to confirm your reservation.

We are all in this together.  All of us here at Capon promise to keep the safety of our guests, and co-workers clearly in focus while maintaining as much of the treasured Capon experience as possible.  In exchange, we ask that you make a promise to us; that you will follow our guidance while enjoying Capon so we can all be healthy and happy together.

We promise to…

  • Assist you in rescheduling your visit if you have symptoms, have recently been exposed to COVID-19 or don’t yet feel comfortable coming.
  • Provide as much of the expected Capon magic as possible, making necessary tweaks and additional changes as time goes on and the situation continues to evolve.
  • Administer health screening protocols, including temperature checks for guests upon arrival and for co-workers at the start of their shift.
  • Provide clear safety guidelines ahead of your stay that are also posted throughout the property and have staff remind guests of the guidelines when necessary (just like curfew and alcohol policies), especially to protect our significant vulnerable population of guests and co-workers.
  • Practice safe physical distancing, especially in high traffic areas like the Main House.
  • Wear masks when indoors or in outdoor communal areas where maintaining a 6’ barrier is difficult.
  • Provide masks upon request and plenty of opportunities for hand sanitation throughout the property, especially in high traffic areas like the Main House and Meeting House.
  • Follow strict cleaning protocols, including frequent cleaning of high touch point areas.
  • Be here for you.  If you need anything, we are here to help make your experience the best it can be.

We ask that you promise to…

  • Reschedule your stay if you are experiencing symptoms or have recently been exposed to COVID-19.
  • Consider rescheduling if you fall into a high risk category, such as a compromised respiratory or immune system.
  • Educate yourself about the modified Capon experience.
  • Assume and accept the inherent level of risk with coming to a public gathering place.
  • Abide by our safety guidelines including but not limited to:
    • Taking your temperature before you leave your home and follow CDC self screening protocols.  It is in the best interest of all to check that you are healthy before you start your trip.
    • Having a mask with you at all times, including kids ages 9 and up, and wear it when you enter indoor public spaces and when congregating outdoors when it is difficult to maintain 6 ft barrier, such as morning flag raisings, shuffleboard.
    • Following physical distancing guidelines and maintain a 6 ft barrier between yourself and other guests and co-workers.
    • Washing your hands/using provided hand sanitizer regularly, especially after touching high touch point areas and when entering indoor public areas such as the Main House, Meeting House, Spa and Ping Pong houses.

Our Re-Opening Plan

Reservations / Check-In & Check-Out

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  • Starting Tuesday, September 8, we will be open every night through October 31.   Check-in will start at 3:00 pm.  Weekday check-out is 12:30pm, while Sunday mornings remain at 11:00am.
  • Every effort will be made to ensure guests have their regular room or building.  However, in 2020, rooms will be assigned based on whatever provides the maximum safety for all guests and co-workers.  For example, extended family groups may be housed in the same location. Main House rooms with shared bath are not currently available; guests normally occupying these room types will be accommodated in rooms with bath with no increase in rate.  Don’t hesitate to check with us if you are concerned about any special arrangements you need because of mobility or family needs.
  • For those who are unable to come or who are moved to a different location in 2020, we ask that you let us know of your intentions to return in 2021 at the same time in order to reserve your regular room.
  • To the greatest extent possible, we will offer contactless check-in/check-out, including an outside check-in station where temperature checks (maximum standard is 100.4) for all guests will be conducted with signed confirmed results and waivers to not only keep guests safe, but also our co-workers. Each family group will receive a welcome packet, which will include a key, since rooms have been secured after housecleaning does a thorough cleaning.  This can be returned right away or kept for the entire stay.  Before leaving home take your temperature and make sure no one in your family has any of the regular COVID symptoms.   Anyone who does not pass the temperature check and screening protocols or develops symptoms during the stay will be required to leave.
  • Housekeeping service will only be available upon request.  Fresh linens will be provided upon request.

Face Mask Usage

BASICS: This is one of those things that impacts everyone and we know plays a key part for many in their comfort level to return to Capon this year.  No matter where you fall along the spectrum in your opinion about wearing masks, we know that being clear about what the Capon protocols will be and how they will be instituted is critical to your decision to join us in 2020.

First in many ways our stance is simple and straight forward: you don’t wear a mask for yourself, you wear a mask to show your care, respect and love for others.  That is why we choose to require our staff to wear masks– to keep both you safe and the ones they work with safe.  That is why we are requiring you to wear masks– to create an environment where all can be safe, both your fellow guests and all our co-workers.

GUIDELINES: Masks are required in the following situations:

  • When you go indoors in communal areas like the Main House and Meeting House.
  • When gathering outdoors when you are around people not in your family group and when you can not maintain 6’ distancing, including Sunset Lodge.
  • When you are less than 6’ from any of our co-workers.

TYPES:  The CDC guidelines spell out a variety of simple cloth face masks that you can make at home.  We encourage you to bring your own and show off your creative flair!  For those who do not have one or need another one, a basic mask will be provided.  We are currently developing Capon logo ones that will be available for purchase.

IMPLEMENTATION:  When considering this new “house rule,” we ask that you put it in the same category as our alcohol policy.  Just like your favorite beverages are limited to your room or your porch, masks will be required in certain areas.  So in the scenario, if we see someone hanging out in the Main living room reading a book and not wearing a mask, we have no problem (and neither should any guest) politely reminding the person of the house rules.  While we don’t plan on having mask police going around looking for violations, we are empowering our staff and our guests with “See something, say something.”  As always, actual enforcement will be up to management to determine the actions required on a case-by-case basis.

EXEMPTIONS: We recognize that for specialized medical reasons, some of our guests and staff are not able to wear masks.  We respect this unique situation and ask that if you do require an exemption, you will make every effort to follow as best you can the safety protocols to protect others as well as yourself.

Recreation

  • Golf Course: Open with monitored traffic flow; one person per cart unless from the same household. Modified golf tournament will be held on Friday mornings.
  • Spa: Open by appointment only with most services available, (no facials); temperature check and health screening required at each visit; Wellness room is open during normal spa hours by appointment only.  Detailed guidelines.
  • Pool: Open with monitored traffic flow and possibility of limited capacity.
  • Recreation equipment can be checked out in Main House card/game room and will be sanitized after each use.  You are welcome to bring your own equipment as well as games.
  • Indoor communal areas like the Meeting House will be set up with occupancy restrictions and masks are required.
  • Ping pong houses are open with self monitored occupancy.
  • Playground is open with self monitored occupancy.
  • Library is open with self monitored occupancy.
  • Kiddie corner and game/card room are currently closed.
  • There will be no private childcare or Kids Kamp.
  • We will not hold the usual events that make it difficult to keep everyone safe and distanced, such as sports tourneys, softball, talent show, front porch dance or hayrides.
  • We will hold Bingo outdoors and Saturday campfire without the singing; new outdoor evening activities that will help keep everyone at safe distances will be added (including an movie night at the bandstand).
  • Pigs returned to Hog Heaven on June 24, and the area is being upgraded for more outdoor fun.
  • Main Fish Pond restocked with trout on September 24, bamboo poles available for checkout with Capon bread as bait.

Dining

  • The meals themselves can still be served family style at the regular times; breakfast 8:30-9:30am, Lunch 1-2pm Dinner 6-7pm.  Your regular family/friend group will be assigned tables based on your comfort level of whom can sit together.  Please contact us as to your preferences.
  • There will be very little change to the standard weekly menu.  For lunch, a basic salad will be brought to your table with a list of great choices of “fixins” to personally request to add to it.  We will still have the same 3 meals on the hill, Monday chicken BBQ, Wednesday salad/sandwich and Thursday steak/hamburgers/hot dogs, but they will not be buffet style.
  • In the dining room, there will be no buffets or self serve so there will be no line formation to pick up any food on the way in.  You will come in with a mask on through the usual entrance, take it off while you are eating, put it back on when you are not eating and when you leave through the kiddie corner doors directly onto the porch. This year, because it is a confined communal indoor environment, we ask that you not linger in the dining room any more than is necessary.
  • Tables will be arranged following the standard 6’ barrier, which is estimated to translate to being half full at any one time. Contact with your server will be kept to minimum with pre-ordering specific items like drinks and arranging for estimated time of your arrival to the meal.
  • In order to take care of everyone when numbers exceed our safe capacity layout, we will be employing a variety of options including, but not limited to take out, delivery and restaurant style waiting until a table opens up.  We anticipate that for anyone who is uncomfortable eating in the dining room, take out will be the preferred option.  You can order ahead or at the meal.   Bring a blanket and have picnic on the lawn, front porch or Sunset lodge.  Please clean up after yourselves.
  • Meals on hill (Monday dinner, Wednesday lunch and Thursday dinner) will be served family style with assigned tables within Sunset Lodge.  Open seating will also be available outside.  Guests will pick up their own drinks, but servers will come to your table with plates of food, salad and any requested hot sides.  Dessert will also be brought to you.
  • Snacks and coffee will provided at the usual times and locations.  Hand santizers will be available to use before serving yourself.  Please practice social distancing and not gather around the snack areas.


So much of the Capon experience is about enjoying some of life’s simple pleasures.  During these difficult times, it’s easy to get lost in all the things that might be changed.   Here’s a brief list of a number of the Capon things that are still here for you to enjoy:

Capon Springs Water    •    4,700 acres of breathtaking scenery   •    Music in the trees    •    Flag raising ceremony    •    The meal bells    •    Homemade comfort food meals    •    Delicious desserts    •    Hiking    •    Fishing    •    Hog Heaven    •    Caponchase    •     Live music    •    “Porching”    •    Fossil hunting    •    Breathing in the mountain air    •    Taking in the sunset from the golf course    •    Stargazing    •    Enjoying time spent with family/friends    •    Making lifelong memories

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